Websites, workflow automation and social media for small businesses. Each one is built properly and priced before any work starts, so you get time back.
Hello, I'm Claire. I build websites and automations for small businesses, and look after their social media.
I studied software engineering and have built software for years, so what I make for you is built properly rather than pieced together from a template. When you work with Grantive Digital, you deal with me from the first call to the monthly check-in.
That means websites that are actually built well rather than assembled from a template and left. It means automations that quietly save hours every week, and social media that keeps going out whether or not you've had time to think about it.
One caveat
I don't run a helpdesk. Work is a fixed project or an agreed monthly care plan, not same-day break-fix support. Being clear about that keeps every quote honest.
— Claire
Three things I hear from almost every small business.
Running a small business isn't the hard part. What wears you down is the website that's never quite finished, the admin still done by hand, and the social feed that went quiet three months ago.
The website's "nearly done"
It works, technically. It just doesn't reflect the business any more, it's awkward on a phone, and there's never a good week to fix it.
The admin eats the week
Copying enquiries into spreadsheets, sending the same reminder texts, chasing the same invoices. None of it is hard, but it takes up whole evenings.
Social media slips again
You know you should be posting. Coming up with something every few days is the bit that never happens.
Websites, automation and social media. Pick one, or combine them.
Designed, built and looked after.
New websites and refreshes for small businesses. They're designed around what your customers need to find and built to work on a phone first, because that's where most of your visitors are. Your domain stays in your name.
What's included
Website care from £45 a month. Hosting, updates, backups and monitoring. New websites need a care plan because it includes the hosting.
The admin that does itself, in the tools you already use.
Most small businesses run on a handful of tools, like a booking system, a spreadsheet, email and an invoicing app. I connect them, so information moves between them and routine messages go out without anyone re-typing anything.
Your data stays yours. Your customer data stays in your own systems, and the software that runs each automation is included in the monthly price, with a text allowance. If you ever leave, I'll hand everything over or help you move it.
One automation: a new enquiry
When
Someone fills in the form on your website
Instantly
They get a friendly reply by email or text, so they know you've got it
At the same time
Their details are added to your spreadsheet or CRM
A day later
If nobody's followed up, you get a nudge
You don't type anything or copy anything across, and fewer enquiries slip through the gaps.
Popular automations, grouped into packages by industry
Missed-call recovery
Miss a call on a job and the caller gets a text within seconds.
Lead to booking
New enquiries get a reply and a booking link straight away.
Quote follow-up
Quotes that go quiet get a friendly nudge, so fewer slip away.
Appointment reminders
Reminders and no-show recovery keep the diary full.
Review generation
A polite review request after each job or visit.
Abandoned baskets
Online shops win back customers who left before paying.
Systems & software audits
Quoted per businessAn honest look at what you're paying for compared with what you actually use, plus a clear plan to consolidate or replace it.
Systems I work in
Four numbers, one point.
6–10 hrs
Lost each month
Typical owner time spent on DIY tech: a slow site, admin by hand, posting one platform at a time.
£0
For your audit
I show you where time and enquiries are being lost before you spend anything.
2 weeks
To go live
Roughly how long a starter automation package takes.
30 days
Notice on monthly plans
No lock-in. If it isn't working for you, stop.
Six steps, start to finish.
Step one
You fill in a short questionnaire about your business and what you need.
Step two
A free audit: I look at how enquiries, bookings and payments work today, and where time is lost.
Step three
You get a fixed quote and a timeline. Nothing starts until you approve it.
Step four
I build it and test it with real examples before anything goes live.
Step five
Handover: I walk you through it, with a short guide and everything documented.
Step six
Monthly care keeps it running: fixes, updates and a short report.
Every price is a starting point, fixed before work begins.
Websites
New websiteOne-off
£1,500from
Up to 5 mobile-friendly pages, forms linked to your automations, basic Google search setup and a privacy page.
Website refreshOne-off
£650from
A new look for your current site, faster on mobile, with clearer ways to get in touch.
Website careMonthly
£45a month, Steady
Hosting, updates, backups and monitoring. Managed (£85 a month) adds up to 1 hour of changes. Growth (£150 a month) adds up to 3 hours, a monthly report and a new page each quarter.
Automation packages
Trades3 packages
£950setup, then £150 a month
Call Catcher: missed-call recovery and reviews. Up to Hands-Free Office, all six trades automations, at £3,350 setup and £415 a month.
Salons & clinics3 packages
£1,100setup, then £190 a month
Full Diary: appointment reminders and no-show recovery. Up to Always Booked at £2,500 setup and £360 a month.
Online shops3 packages
£1,150setup, then £145 a month
Recover & Review: abandoned baskets and customer reviews. Up to Store on Autopilot at £3,100 setup and £350 a month.
Other businessesEstate agents, professional services and more
Quotedafter your free audit
Packages built around the automations your business needs, with the same all-inclusive monthly pricing.
Social media
Content batchPer month
£120from
A month of posts planned with you, designed in your branding and scheduled.
Free auditWhere every quote starts
£0no obligation
I look at how your enquiries, bookings and payments work today, and show you where time and money are being lost.
Automation monthly prices include the software that runs them and a text allowance. Monthly plans run on 30 days' notice, with no lock-in.
The four everyone asks.
Planning, creating and scheduling your posts. That includes a monthly content plan agreed with you, graphics and captions made in your branding, everything scheduled to go out on time, and a short round-up at the end of the month. It doesn't include paid advertising or replying to comments and messages. Those stay with you, which keeps it affordable and keeps your customers talking to you directly.
For automations, the monthly price includes the software that runs them and a text allowance, plus fixes, updates and a short report, so you don't manage extra subscriptions. For websites, the care plan includes hosting, updates and backups. Your domain and your customer data stay in your name, and if you ever leave, I'll hand everything over or help you move it.
No. I build websites and automations and look after social media. I don't set up computers, networks or email, or offer same-day fixes; a local IT support company will serve you better for that. If something I've built stops working, fixing it is covered by your monthly care.
They're shared through a password manager for the length of the project only, never by email. When a project is finished, access is handed back or removed. If it's needed for monthly care, that's agreed in writing.
Fill in the questionnaire
Five short steps about your business and what you need. No sales call.
Get a free audit and a fixed quote
A price and a clear timeline back within a few days.
Decide in your own time
If it's not right for you, that's the end of it. No chasing.
Built properly, priced fairly.
Claire
claire@grantive.co.uk
Social media
A feed that stays active, without you thinking about it daily.
Straightforward social media management for small businesses. I plan a month of content with you, design and write it in one sitting, then schedule it to go out while you get on with your work.
October
All scheduled
What's included
Kept deliberately simple. This covers planning, creating and scheduling your posts. Paid ads and replying to comments and messages stay with you, so the price stays small.
Everything in your branding, not mine.